How to Fix Messages Freeze and Crashed in iOS 10
Reboot iPhone
The easiest way to fix messages freeze and crashed problem in iOS 10 is reboot your iPhone. Just press the Home button and Sleep/Wake button at once for about 10 seconds until the Apple logo appears on the screen.
Use 3D Touch to Access Conversion
Another way to fix messages freeze and crashed in iOS 10 is use 3D Touch to access the conversation. Just press and hold the Messages and then choose the contact (only most recent appears) you want to communicate in the shortcut menu. If you can launch Messages, 3D Touch the contact you want to start a conversation with, and slide up the thread when it appears. Now simply tap on the “Reply” button to start the conversation.
Deleted the Conversation Thread
If the conversion thread crashes when you try to access it, just delete it. Although it is painful if these messages are important, it could help you fix the issue.
Reset All Settings
Another way to fix messages freeze and crashed in iOS is reset all settings on your iPhone. Just go to Settings> General> Reset> Reset All Settings, then it will pop up the info to ask you confirm the reset, click on “Reset All Settings”.
If above tricks can not help you fix your messages freeze, you need to clean installing the iOS 10 or go back to iOS 9.3.3.
Additional Tips:
If you lost messages when you do the iOS upgrade or downgrade, you could use the iOS data recovery software, iRefone to help you recover lost messages. Not only messages, this tool could support to recover up to 12 types of data in your iPhone.
Key Features:
-Recover up to 16 data
-Three recovery mode to recover lost data
-Preview data before recovery
-Transfer part of the recovered data back to device directly.
-Support WeChat data recovery
-Fully compatible with the latest iOS 9 and iPhone SE, iPhone 6s, etc.
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